Accessibility Statement
2-5 Commercial Wharf
Plymouth
PL1 2NX
T: 01752 253 153
Our cruise vessel the ‘Plymouth Venturer’ is currently our only wheelchair accessible vessel, with disabled access toilets on board. She is our main vessel used for our daily ‘1 hour Scenic & Harbour Cruise’, however customers are recommended to please check which vessel is being used before travelling or booking a Cruise with us, as she may be on a different service. Please call a member of our team on 01752 253 153 who will advise you further and discuss which will best suit your needs. Our ‘Plymouth Venturer’ vessel is accessed via a ramp, which is 1m wide and the accessible toilet door is 800 mm wide.
Our longer advertised Cruises (Calstock, River Yealm & Breakwater) are mainly on our ‘Plymouth Sound’ vessel, which unfortunately is not accessible for wheelchair users. This is due to the initial step to board the vessel, followed by 5 steps to gain entrance to the lower deck of the vessel and all other areas.
Our Ferry Services are unfortunately not wheelchair accessible. However, our crew are on hand to give help and assistance to disabled and less able-bodied passengers, while boarding and during the duration of the trip.
Assistance dogs are very welcome on board and water bowls can be provided on request.
For full pictures please visit our Boat descriptions and virtual tours available.
Our location
Plymouth Boat Trips is located on Commercial Wharf, which is accessed by a pathway from Madeira Road on The Barbican. The Barbican is an area of cobbled streets and paved areas. The Barbican Landing stage is accessed by a rough surfaced walkway measuring 1.5 metres, both ways.
Ticket Kiosk
The ticket kiosk is a heptagon hut, situated on Commercial Wharf at the bottom of the sloping pathway and to the left. The payment counter is not accessible to wheelchair users, but you will be clearly visible to staff who will come out of the ticket kiosk to take payment, if required.
Disabled persons discount
Disabled passengers and their carer are entitled to a 10% discount off our Daytime Cruises (excluding our Ferry Services).
Nearest Station and Taxis
The nearest station is Plymouth, information for disabled passengers is available at:
http://www.nationalrail.co.uk/stations_destinations/ply.aspx
Plymouth Taxis operate from Plymouth Station, with a fleet that can carry wheelchair bound passengers, both manual and electric wheelchairs are able to be transported with ease. Find out more at http://www.plymouthtaxis.com/
Parking
The nearest parking is Elphinstone car park, which is 0.1 miles away on Elphinstone Road, Plymouth, PL1 2NU. It has 69 spaces and 5 disabled bays. Charges apply to Blue Badge holders. A vehicle displaying a valid Blue Badge can park for an extra hour after expiry of purchased time. Any driver using a disabled bay must display a Blue Badge.
